Privacy Policy

1. Information We Collect

We may collect information about you in the following ways:

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested services
• Send project updates, quotes, and service proposals
• Improve our website, services, and user experience
• Send marketing communications (only with your consent)
• Comply with legal obligations and enforce our agreements
• Detect, prevent, and address security or technical issues

We rely on the following legal bases for processing: performance of a contract, our legitimate business interests, compliance with legal obligations, and your explicit consent (where applicable).

3. Sharing of Information

We do not sell, trade, or rent your personal information. We may share it with:

• Service Providers: Trusted third-party vendors (e.g., hosting, email delivery, analytics) who process data on our behalf under strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your data is transferred and becomes subject to a different privacy policy.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Inquiry data is typically retained for up to 3 years. Client project data is retained for the duration of the engagement plus 5 years for contractual and legal compliance purposes.

5. Cookies

We use the following types of cookies:

• Essential: Required for the site to function properly. Cannot be disabled.
• Analytics: Help us understand how visitors interact with the site (e.g., Google Analytics).
• Marketing: Used to deliver relevant advertisements and track campaign performance.

You can control cookie preferences at any time through our cookie consent banner or your browser settings. Note that disabling certain cookies may affect site functionality.

6. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These include SSL/TLS encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request erasure of your personal data (right to be forgotten).
• Restriction: Request that we restrict processing of your data.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests or for direct marketing.
• Withdraw Consent: Where processing is based on consent, withdraw it at any time.

To exercise any of these rights, contact us at info@gnariex.com. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Last updated” date at the top of this page. Continued use of our site after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: